Sumex Photo Co., Ltd. Digital Printing Solution
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  • Heat Transfer Printing Heat Transfer Printing
      Heat Press Machine Heat Transfer Paper Sublimation Blanks Heat Transfer Printing Tools Sublimation Ink Sublimation Printer Heat Transfer Vinyl Cutting Plotter
  • Inkjet Printing Inkjet Printing
      Inkjet Photo Paper Dry Minilab Photo Paper Inkjet Media Inkjet Printer Ink Laminating Pouch Pouch Laminator Badge Button Machine & Consumables
  • DTF Printing DTF Printing
      DTF Printer DTF Transfer Film DTF Transfer Paper DTF Powder DTF Ink Printer Head Cleaning DTF Accessories
  • UV Printing UV Printing
      UV Printer UV Ink UV Transfer Film
  • DTG Printing DTG Printing
      DTG Printer DTG Ink
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FAQs
FAQs About Us

Why should I choose your company?

Sumex Photo stands out due to our extensive experience across the thermal transfer, inkjet printing, and DTF industries. We offer a comprehensive product lineup, ensuring a one-stop supply solution that caters to varied customer needs. Our competitive pricing is backed by our own manufacturing facilities in China, including our heat transfer vinyl workshop and mug workshop, guaranteeing timely delivery and superior product quality.

Can I customize the machine's color or logo?

Absolutely. We offer customization options for colors and logos with a minimum order quantity (MOQ) of 50-100 sets.

What is the estimated delivery time?

Delivery times vary by destination port, with sea shipments generally taking 1-2 months and air shipments around 7-15 days.

What if I receive a damaged or incorrect item?

Should you encounter any issues with your order, please inform us about the specific product. After assessing the situation, if we find the fault lies with us, we'll discuss the option of a refund or provide a discount on future orders as compensation.

Do you offer after-sales service for your machines?

Yes, we provide professional technical support for all our machines, which come with a 1-year warranty.

Is there an instruction manual available?

Each machine comes with a detailed manual. However, for convenience, you're welcome to reach out directly online for specific information or application advice.

Can I become a regional agent for your company?

We warmly welcome agent inquiries from different regions/countries. With our reputable industry standing and advantageous services, please contact us directly to discuss further details.

How can I learn more about your products or company?

For more information on our products, company details, prices, shipping costs, and more, please contact us via email, social media, or phone. Let us know your specific interests to provide you with tailored information.

FAQs About Our Products

What is sublimation printing?

Sublimation printing is used to transfer vivid, full-color images onto a variety of specially coated surfaces such as metals, ceramics, certain plastics, and polyester materials. It's ideal for creating personalized items like mugs, T-shirts, and tiles, among others. We constantly expand our product range by exploring new printable materials, catering to a broad and diverse client base, from startups to established businesses across various industries.

Do I need a dedicated printer for sublimation?

Yes, a printer exclusively for sublimation is necessary, especially if you're handling other print jobs with standard ink. This ensures optimal quality and efficiency for sublimation projects.

Is heat transfer printing difficult for beginners?

Not at all. Those with a basic understanding of graphic software will find the process straightforward. Heat transfer printing is clean, hassle-free, and the required equipment, like heat presses, is easy to use.

What products can I create with thermal transfer technology?

Thermal transfer technology enables the decoration of a wide array of blank items, including but not limited to personalized mugs, plates, mouse pads, and ceramics, offering vibrant color finishes.

Do I need to produce items in large quantities?

No. Thermal transfer printing is cost-effective for both one-offs and small to large batch productions, allowing you to meet diverse customer demands efficiently.

Can I obtain samples of sublimation blanks?

Certainly. We offer free samples for quality testing, though shipping costs are borne by the requester. Samples include blank materials for your trials and pre-decorated items to demonstrate potential outcomes.

How long does inkjet printing last?

Inkjet prints can last a minimum of two years without noticeable fading, with potential longevity increase when laminated.

Is UV printing eco-friendly?

Yes, UV printing is more energy-efficient and environmentally friendly compared to traditional printing technologies, thanks to immediate ink cure and minimal energy consumption during operation and standby.

What materials are suitable for UV printing?

UV printing's adaptability allows for printing on diverse materials, including wood, glass, canvas, ceramics, metals, and leather, enabling creative and wide-ranging applications.

What is DTF printing?

DTF printing is a revolutionary method that prints high-quality images on PET film, which is then transferred to various substrates, providing vibrant, durable designs.

What benefits does DTF printing offer?

DTF's major advantage is its versatility across different materials, from textiles to hard surfaces, without needing to alter inks or processes. This scalability makes it suitable for all business sizes, from custom single orders to large-scale productions.

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Digital Printing Solution

Interested in our printing solutions?

We’re here to help. Contact us now for more information about our printing equipment and supplies. Let’s talk about what Sumex Photo can do for you.

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main products
Combo Mutifunction Heat Press Machine
Combo Mutifunction Heat Press Machine read more
Sublimation Paper Sheets
Sublimation Paper Sheets read more
Sublimation Ceramic Mug
Sublimation Ceramic Mug read more
Sublimation Printer
Sublimation Printer read more
  • Heat Transfer Printing
  • Inkjet Printing
  • Direct-to-Film Printing
  • UV Printing
  • Direct-To-Garment Printing
About Us
  • Company Profile
  • Distributor Recruitment
  • History
  • FAQs
Our Factories
  • Heat Transfer Vinyl Workshop
  • Mug Workshop
  • DTF Printer Workshop
  • Heat Press Workshop
  • Paper Workshop
  • Ink Workshop
Contact Us

Ryan Qian
ryan@sumexdps.com
inkjetworld@gmail.com
+86-25-52873081
+86-25-52873082
+86-18805167000
    1. Distributors Wanted

      Bring our printing technology to your region. We’re actively expanding and looking for distribution partners in the digital printing industry.

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